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Notifications FAQs

Written by Julie Rickborn

Where can I find my Notification Settings?

In WD Suite: Servicing, you have the ability to change your Notification Settings, for In-App messages and Emails, directly from your Profile. Here is a walkthrough on how to do this:

  1. If you are in the general landing page of WD Suite (https://suite.walkerdunlop.com/), you will first want to select "My WD Loans" at the top right of the page

  2. Select your profile in the top right, and then "Notification Settings"

How do I change my Notification Settings?

Select the specific notification from the type drop down, then toggle on your preferred channel for notifications.

You will see the options to Enable/Disable All notifications for each of your loans, as well as individual toggles you can use to cater your notifications on a loan-by-loan basis.

Note: At this time, only In-App notifications can all be enabled at the same time. For email notifications, please toggle the exact loans you would like email notifications for. You can still use the Disable All option for either type to automatically disable all notifications across all of your loans.
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Where can see my In-App Notifications?

In App Notifications will be visible from the bell icon towards the top of the page with new, unread messages indicated by a red dot.

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